WELCOME EUROPE, MIDDLE EAST
& AFRICA (EMEA) SUPPLIERS

Notice to EMEA Suppliers

After a thoughtful review of the supplier experience, changes have been made to our support model & communication options:

• We have closed down our EMEA supplier support phone lines.

• You can now reach us at EMEA.PTP.Helpdesk@nike.com.

• We will support English as the primary working language going forward.  You may continue to write to us in your preferred language, but please note that non-English communications may lead to longer response times. You will receive all responses in English.

Please select the invoicing organization (Nike or Converse) below for more details.

Details Required on the Invoice

All new suppliers are required to submit their invoices electronically via Coupa. If you haven't done so already, please use the link that you should have received previously to complete the setup process in the Coupa Supplier Portal (CSP).

Coupa onboarded suppliers must create invoice in the CSP

Download PDF instructions here.

To ensure timely payment, please include the following when submitting an invoice.

Please note: the below list is a standard overview and different requirements may apply by country.

If in doubt, please contact us via the Nike Finance Help Desk.

To assist you with invoicing to Nike Europe, you will find an example invoice containing all the information needed for timely payment of your PDF and hard copy invoices here.

INVOICE SUBMISSION FOR SUPPLIERS WHO ARE NOT USING COUPA

Depending on local country legislation, Nike can ONLY accept soft or hard copy invoices. The above table will explain the type of documents required for each company code (also known as entity).

SUBMITTING SOFT COPY INVOICES:

Please adhere to the following guidelines for invoice submission by email for Nike Europe via the Nike Finance Help Desk.

• Each email, including the attachment(s), should be less or equal to 10MB. 
  Emails greater than 10MB will be automatically rejected.
  
  
• Invoice documents should be submitted as PDF attachments to the email. 
  Files with any other extension will be automatically attached as a supporting document if submitted along with a PDF.
  For example: If 1 PDF & 1 Word (.doc/.docx) document is attached, the PDF will be considered the invoice and the Word document will be attached along with the original email sent as a supporting document.
  
  
• Emails whose attachments have invalid file extensions will be rejected.
  Invalid file types: .eml, .tiff, .tif, .xlk, .gif, .sig, .p7s, .png, .txt, .ppt, .csv, .jpg, .jpeg, .dat, .xades, .xml,.rtf, .isdoc, .bin, .DBF, .vcf, .exe.
  
  
• Please do not attach the same document with different file extensions. 
  
  
• Multiple attachments should be avoided. 
  An email should contain only 1 invoice in PDF format. E-mails with attachments of a total page count less than 50 are preferred. Single documents should contain a max of 10 pages.
  

• Attachments that are password protected or have a pop up will be rejected.
  For example: Spreadsheets with security warnings due to macros, linked workbook/worksheet, filters etc.
  
  
• Encrypted or zipped files will be rejected. 

Good to Have

• Logo and digital signatures should be removed from the mail body.
• Avoid using special characters such as "\t", "\n", "\", " ", "<", ">", "|" and “OUT OF OFFICE” in the subject line. If such characters are present, the document will get automatically rejected. 
• Avoid using special characters in the filename (",", "/", "!", "@", "#", "$", "%", "^", "&", "*", "'", "\", "(", ")", "|", "[", “] “). If such characters are present, the document will get automatically rejected.
• Do not attach the same documents with the same extensions but with different names.
• Documents to be submitted with white background and text in black color. This results in proper readability and correct processing.
• Background of the attachments must not be black or colored as it will result in poor quality output, which affects readability and processing.
• Images should be in black and white with a minimum DPI of 300 and should not exceed standard A4 (8.2”X11.6”) size as it results in poor quality output, which affects readability and proper processing.
• Fonts preferred in the attachment/invoice are Arial, Times New Roman, and Calibri.
• Handwritten texts to be avoided in documents.
• Vertical/rotated text selection to be avoided in documents.

SUBMITTING HARD COPY INVOICES:

Please submit your hard copy invoice via post or courier to the address provided in the tool, making sure to use the Nike Postal address on the envelope.

Frequently Asked Question

For further questions, who can I contact?

For further questions, please contact us via the Nike Finance Help Desk.

If you have any questions or would like to provide feedback, please contact us at the appropriate email address (see below).

NIKE FINANCE HELP DESK