Welcome ASIA PACIFIC & LATIN AMERICAN (APLA) SUPPLIERS
Notice to Suppliers
After thoughtful review of the supplier experience, we are making the following changes to our support options:
- We will only support English for the APLA region, with the exception of Japan and Korea.
- For any written communications to us, you are encouraged to use English for the best experience (except for Japan and Korea). You can continue to use your preferred non-English language, but please note this may lead to longer response times and our responses will be in English.
We believe diversity and inclusion drives innovation. In alignment with this approach, Nike prefers a base of suppliers that actively and significantly support our business requirements. Starting September 2022, APLA is transitioning to Coupa for Purchase Orders (POs) and electronic invoicing. All suppliers are required to submit their invoices electronically via the Coupa Supplier Portal (CSP). Failure to do so may lead to cancellations of POs and/or delays in payment.
APLA is inclusive of the following countries/regions:
- Mexico
- Brazil
- Australia
- New Zealand
- Japan
- Korea
- Singapore
- Indonesia
- Thailand
- Philippines
- Malaysia - for the new Malaysian Inland Revenue Board (IRB) e-invoice requirements, please use the information below:
- Buyer's Name: NIKE SALES (MALAYSIA) SDN. BHD.
- Buyer's Address: UNIT 10-1 & 10-2, LEVEL 10 MENARA OBYU, NO. 4 JALAN PJU 8/8A, DAMANSARA PERDANA PETALING JAYA, SELANGOR 47820, MALAYSIA
- Buyer's TIN: C 4887401090
- Buyer's Business Registration Number: 199001007138
- Malaysia Standard Industry Classification (MSIC): 46416
- Buyer's SST Registration Number (if SST registered): N/A
- Buyer's Email Address: add your NIKE business point of contact
- Buyer's Contact Number: add your NIKE business point of contact
- Sri Lanka
- Vietnam
- India
For the inclusive list of the legal entity names and corresponding Nike company codes, please click
here.
Invoicing requirements
In certain geos, you may be required to shift to a digital invoice and/or send us a digital invoice copy in addition to the original invoice. We will reach out to the impacted groups before the change is implemented.
When submitting a digital invoice copy via email, please note the following guidelines:
MUST HAVE
- Each email, including the attachment(s), should be less or equal to 10MB.
Emails greater than 10MB will get automatically rejected. - Invoice documents should be submitted as PDF attachments to the email.
Files with any other extension will be automatically attached as a supporting document if submitted along with a PDF.
For example: If 1 PDF & 1 Word (.doc/.docx) document is attached, the PDF will be considered the invoice and the Word document will be attached along with the original email sent as a supporting document. - Emails whose attachments have invalid file extensions will be rejected.
Invalid file types: .eml, .tiff, .tif, .xlk, .gif, .sig, .p7s, .png, .txt, .ppt, .csv, .jpg, .jpeg, .dat, .xades, .xml,.rtf, .isdoc, .bin, .DBF, .vcf, .exe. - Do not attach the same document with different extensions.
- Multiple attachments should be avoided.
An email should contain only 1 invoice (in PDF format). E-mails with attachments of a total page count less than 50 are preferred. Single documents should contain a max of 10 pages. - Attachments that are password protected or have a pop up will be rejected.
For example: Spreadsheets with security warnings due to macros, linked workbook/worksheet, filters etc. - Encrypted or zipped files will be rejected.
GOOD TO HAVE
- Logo and digital signatures should be removed from the mail body.
- Avoid using special characters such as "\t", "\n", "\", " ", "<", ">", "|" and “OUT OF OFFICE” in the subject line. If such characters are present, the document will get automatically rejected.
- Avoid using special characters in the filename (",", "/", "!", "@", "#", "$", "%", "^", "&", "*", "'", "\", "(", ")", "|", "[", “] “). If such characters are present, the document will get automatically rejected.
- Do not attach the same documents with the same extensions but with different names.
- Documents to be submitted with white background and text in black color. This results in proper readability and correct processing.
- Background of the attachments must not be black or colored as it will result in poor quality output, which affects readability and processing.
- Images should be in black and white with a minimum DPI of 300 and should not exceed standard A4 (8.2”X11.6”) size as it results in poor quality output, which affects readability and proper processing.
- Fonts preferred in the attachment/invoice are Arial, Times New Roman, and Calibri.
- Handwritten texts to be avoided in documents.
- Vertical/rotated text selection to be avoided in documents.
SUPPLIeR TRAINING MANUALS
Click on the links below to view country specific CSP training guides:
QUICK REFERENCE GUIDES
- How do I update my Aravo Profile?
- How do I add additional users to my CSP profile?
It is strongly suggested to add an individual from your Accounts Receivables team as a user to the CSP so they can submit invoices to Nike. - How do I update my notification preferences?
- How do I manage my legal entity or add a new remit-to (with banking)?
- 法人の管理および新たな送金先(銀行)の登録方法
- 법인을관리하거나(뱅킹을통해) 새송금처를추가하려면어떻게해야하나요?
- How do I add certain PO lines to my invoice?
- すべてのPO品目を追加するのではなく、ある特定のPO品目を自分の請求書に追加する方法とは
- PO의모든라인을추가하지않고특정PO라인을송장에추가하는방법은무엇인가요?
- How to create Credit Note for Approved Invoice?
- 承認済みの請求書に対するクレジットメモ手順書
- 승인된 인보이스에 대한 대변전표 작성하는 방법
Frequently Asked Questions
If you don’t see the answer to your question or need further assistance, contact your local Nike Coupa Support Team.
LOCAL NIKE SUPPORT CONTACTS
BILL TO COUNTRY | HOTLINE | |
---|---|---|
Brazil | NA.Finance.SupplierSupport@nike.com | |
Japan* | CoupaSupportJP@nike.com | 03-4463-6677 |
Korea* | CoupaSupportKR@nike.com | 02-2006-7310 |
Mexico* | NA.Finance.SupplierSupport@nike.com | |
Asia Pacific (excluding Japan & Korea) | CoupaSupportAPAC@nike.com |
* local language supported
ADDITIONAL HELP & LINKS
- For Aravo (Supplier Information Management), please visit Nike’s Vendor Portal page
- For Coupa Support, please visit the
Coupa Success Portal
For example: you need to replace your CSP admin who has left your company
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